Privacy
Effective Date:
July 10,2025
Sosa Practice Partners is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information, and how we protect your rights when you use our services, website, and SMS/text communications.
1. What Personal Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, and mailing address
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Professional Information: Practice name, provider type, NPI number, and licensing details
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Communication Data: Information you share with us via contact forms, email, phone, or SMS
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Website Usage Data: IP address, browser type, pages visited, and referring URLs (collected via cookies or analytics tools)
2. How We Use Personal Information
We use your personal information for the following purposes:
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To provide and manage billing, credentialing, and practice support services
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activity, and deadlinesTo communicate with you via email, phone, or SMS regarding service updates, account
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To schedule consultations, follow-ups, or support sessions
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To respond to your inquiries or customer service requests
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To improve our website, services, and user experience
3. Who We Share Personal Information With
We do not sell or rent your personal information to third parties.
We may share your information with:
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Trusted service providers (e.g., cloud storage or email platforms) only to the extent necessary to perform services on our behalf
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Government agencies or payors when required for credentialing or billing purposes
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As required by law, to comply with legal obligations or protect our legal rights
4. SMS/Text Message Consent and Privacy
When you opt-in to receive SMS/text messages from Sosa Practice Partners, your mobile number and consent will be used exclusively for:
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Appointment reminders
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Credentialing status updates
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Billing or claim-related alerts
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Account notifications and onboarding guidance
SMS consent is not shared with third parties.
We do not sell, rent, or disclose your phone number or messaging consent to affiliates or marketing partners.
You can opt-out at any time by replying STOP. Message frequency may vary. Message and data rates may apply.
5. SMS Terms & Conditions
By opting into SMS via a web form, email, or any other medium, you agree to receive SMS messages from Sosa Practice Partners, LLC. These messages may include:
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Appointment or meeting confirmations
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Credentialing and billing updates
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Reminders for missing documents
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Account notifications, onboarding updates, or service alerts
Message frequency may vary. Message and data rates may apply based on your mobile plan.
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To opt out, reply STOP to any message at any time.
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For help, reply HELP or visit https://sosapartners.com.
6. Data Security
We take reasonable technical and organizational precautions to protect your personal information from loss, misuse, or unauthorized access. This includes encryption, secure file storage, and HIPAA-compliant systems for sensitive client information.
7. Your Rights and Choices
You have the right to:
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Access and update your personal information
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Request deletion of your information (subject to business or legal obligations)
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Withdraw SMS or email consent at any time
To exercise any of your rights, please contact us at info@sosapartners.com or 800-482-8813.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Sosa Practice Partners
500 Marquette Ave, Suite 1200, Albuquerque, NM 87102
800-482-8813